Frequently Asked Questions
Q: Do you allow pets?
A: It depends. Some of our homes are pet friendly, others are not. Please see the listing for details.
Q: What about Service Animals?
A: We comply with all state and federal laws regarding Service Animals.
Q: Do you allow Emotional Support Animals?
A: We comply with all Federal and State laws regarding Emotional Support Animals. We require documentation validating the need for a support animal that is California AB 468 compliant.
Q: Do you accept Section 8?
A: In accordance with California State Law, we consider income in accordance with SB 329 and SB 222 for all of our houses and apartments. Applicants must meet all rental requirements. Please review California Code 12927 for details.
Q: How many people can be in one home?
A: Unless otherwise specified in the listing, we follow the public health and fire guidelines of 3 persons in a one bedroom, 5 persons in a two bedroom, and 7 persons in a three bedroom.
Q: Can I have a guest stay over at my home?
A: You may have a guest for up to two weeks (14 days) total per year. If a friend or family member is spending more than 2 weeks total in a year (for example, a brother stays over two nights once per month would be 24 nights) would be in violation of your rental agreement.
Q: Marijuana is now legal in California! Can I smoke pot?
A: Feel free to exercise your right to smoke pot, but not in a home you rent from us. Smoking of any sort is prohibited in most of our homes.
Q: My child is 18 years old but I fully support them. Do they need to fill out an application?
A: Yes. Every adult 18 years or older, whether or not they are providing income, are required to fill out a complete application and pay the application fee.
Q: Do I have to pre-pay first and last months rent on move in?
A: No. We require rent to be paid in advance, but only the first month. If you move in after the 15th of the month, you will need to pay the prorated remaining days of that month plus the next full month’s rent. You will also be required to pay a security deposit prior to move in, but it may not be used for the last month.
Q: What utilities do you pay, and what does the renter pay?
A: Usually, 470rent will pay for water, sewer, trash, and landscaping, and the tenant pays for electricity and gas unless otherwise specified.
Q: I have no credit score, can I skip the credit check?
A: No. The check covers many factors beyond just a credit score. All applicants must follow the same procedure.
Q: I have collections of over $200, can I qualify?
A: You may provide documentation clarifying that the collections have been discharged, or demonstrating that you are actively working with your creditors to resolve your debts in some cases.
Q: I do not have an SSN, can I skip the credit check?
A: No, everyone must follow the same process. If you do not have an SSN, you may use your ITIN instead.
Q: If I am not approved, can you refund my application fee?
A: No. The application fee is charged by our partner, RentSpree, and not us. If there is a functional error, you may be able to discuss a refund with them, but generally application fees are unrefundable. Make sure you meet the requirements before applying.